Contact Us - Medicaid Members

Our customer service representatives are ready to help you with any questions you have about Children’s Community Health Plan.  Please fill out the below form or call us. We will respond within 1-2 business days.

Questions about Together with CCHP plans? Click here.

Complete and submit to ask a general question or provide feedback to CCHP.  To protect your privacy, please do not ask personal medical questions on this form.

* Marks a required field

*First Name

*Last Name 

*Date of Birth

*Phone

*County

*Email 

Member ID, if applicable

Best Time to Contact

 Morning  Afternoon 

*Preferred Contact Method

 Email  Phone

What is your question regarding?

BillingFind a DoctorWebsiteCCHP on Call NurselinePrior AuthorizationDisease Management or Case ManagementInsurance IssueOther

What is your question or comment?

Call Us Instead

If you would rather contact us by phone, please do so at the following number.

Customer Service:
800-482-8010
Wisconsin Relay 7-1-1

Customer Service Hours:
Monday - Friday: 8:00 a.m. to 5:00 p.m. CST
 

Clinical Services: 877-227-1142
Questions about prior authorizations? Our Clinical Services team can help.

• We have a 24/7 answering service.
• Messages left by phone after hours will be returned on the next business day.
• Clinical Services representatives are available:
  • Monday - Friday: 8:00 a.m. to 5:00 p.m.

We received your question or comment. Thank you for taking the time to visit us. We will respond back to you via your preferred method within 2 business days. 

Sincerely,

CCHP