CCHP on Call Nurseline
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CCHP on Call Nurseline

Children's Community Health Plan offers its members a no-cost, on call nurse line called CCHP on Call. You can speak directly to knowledgeable registered nurses who are available 24/7. The nurses may provide symptom assessment and help you find the appropriate level of care to help keep your costs down.

Depending on your needs, you may be told of a nearby facility that has extended hours (such as an urgent care clinic), or directed to your family doctor, given at-home treatment advice or offered a medical doctor (MD) consultation over the phone.

24/7 MD consultations

By combining MD consultations with our award-winning nurse triage service, we are proud to offer services that provide immediate care for certain common conditions. Depending on the circumstances, the nurses may answer questions, triage symptoms and provide care recommendations. With MD consultations, the doctors may be able to diagnose your condition, provide at-home treatment advice, and send a prescription (if appropriate) to the local participating pharmacy for common conditions, such as: 

  • Colds and flu
  • Pink eye
  • Sore throat
  • Bronchitis
  • Sinus or ear infections
  • Nausea and vomiting
  • Urinary tract infections




Not sure whether you need to visit Urgent Care or the Emergency Room? Learn when to use each.



Children's Community Health Plan

PO Box 56099
Madison, WI 53705

Together with CCHP

Children's Community Health Plan

PO Box 1997, MS 6280
Milwaukee, WI 53201


National Committee for Quality Assurance (NCQA) Accreditation

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