COVID-19 Information

We're Here for You

Ensuring the health and well-being of members and the communities we serve is Children’s Community Health Plans top priority. CCHP wants our members to receive the right information, and have access to the care they need at the right time, in the right setting.

As the coronavirus (COVID-19) pandemic continues to evolve, we want to make sure you and your family have the information you need to help prevent its spread, and to receive appropriate testing and treatment for this virus if needed. Please refer to the resources below.

If you feel you or your loved ones have been exposed to COVID-19, please do one of the following:

  • Call your primary care provider. If you don’t know who your primary care provider is please contact customer service. Many primary care providers are allowing video or telehealth visits and can help you understand your options. For help finding a provider, members can visit Find a Doctor.
  • Call CCHP’s no-cost, on-call nurse triage line called CCHP on Call. You can speak directly to knowledgeable registered nurses who are available 24/7. The nurses may provide symptom assessment and help you find the appropriate level of care to help keep your costs down.