Contact Us - Medicaid Members


We're Here to Help

Our customer service representatives are ready to help you with any questions you have about Children’s Community Health Plan. Please fill out the below form or call us. We will respond within 1 business day.

Questions about Together with CCHP plans? Click here.

Complete and submit to ask a general question or provide feedback to CCHP. To protect your privacy, please do not ask personal medical questions on this form.


Contact by Phone

If you would rather contact us by phone, please do so at the following number.

Customer Service:
800-482-8010
Wisconsin Relay 7-1-1

Customer Service Hours:
Monday - Friday: 8:00 a.m. to 5:00 p.m. CST

Clinical Services: 877-227-1142
Questions about prior authorizations? Our Clinical Services team can help.

  • We have a 24/7 answering service.
  • Messages left by phone after hours will be returned on the next business day.
  • Clinical Services representatives are available: Monday - Friday: 8:00 a.m. to 5:00 p.m.